top of page
ELEGANT & DISCREET
MADE FOR YOU
SUPERBLY SMOOTH
OUR POLICIES
We founded NAYLALEEX with one goal in mind: giving our customers a fair, rewarding, & enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more.
​
Work Ethic & Atmosphere
We are an eCommerce brand. We organise pop-up stores, to give our customers more intimate service.
We take great pride in being a professional hands-on brand, that delivers products with care & value. Each product is put packaged by hand to ensure your purchase is fully protected.
​
Our Business Hours
Head Office business hours are Monday to Sunday
10 am -5 pm. We ship orders Monday-Sunday. For next-day UK orders please place an order before the collection slot pick up by 11.00 am.
​
Our Credit Policy
We accept widely known credit cards /Debit cards. We also accept PayPal, Klarna where you can pay in 3 instalments, & Apple Pay.
​
Our Customer service policy
We carefully select each piece, and provide you with all the details.
We do not accept returns on our Silicone Adhesives.
We don't offer exchanges on Silicone adhesive shapewear for hygiene reasons.
If you want to contact us, we are more than happy to assist you further.
This does not affect your statutory rights.
Our team is dedicated to providing the very best customer service.
We care about your questions.
We Aim to get back in touch with you within 3 hours via email.
​
Deliveries & special orders
We use either EvRiUPS/Royal Mail & FedEx. We will supply you with a tracking number to track your order.
Deliveries will require a signature to ensure
you have successfully received your order.
​
​
​
​
​
​
​
bottom of page